If you still see the error message, contact Avast Support. This error occurs when your Avast product cannot connect to the internet to verify your activation code. Check that your internet connection is working, then try to activate the product again. If you continue to see this error message, contact Avast Support. This error commonly occurs when there are conflicts with Windows services configuration. It means that the Avast Antivirus user interface is unable to load, but you are still protected.
This error occurs when there are temporary problems with our servers and your Avast product cannot connect to verify your activation code. Wait a while before trying to activate your product again. This error commonly occurs when there is a problem with your device's DNS settings.
To change your DNS settings so that your Avast product can communicate with the appropriate server, refer to the following article:. This error occurs when the subscription associated with the activation code you entered has expired. To purchase a new subscription, click Get another in the error message.
If you think your subscription is still valid, follow the steps below to check the expiration date of your subscription:. This error occurs when the activation code you used is for a different product. You can confirm which product you purchased using one of the methods below:. If you need to change your product subscription to a different product, contact Avast Support.
This error commonly occurs when your account has been temporarily suspended for violating the terms of our End User License Agreement. To reactivate your account, contact Avast Support. It means that Avast Antivirus is not running. We recommend immediately following the steps below to re-enable protection:.
This error occurs when too many devices are already using the activation code you entered. You can verify how many devices your subscription is valid for using one of the methods below:. If you have already reached the device limit, but you want to start using the subscription on a new device, you can transfer the subscription from one device to another by following the steps below:.
If you think you are seeing this error message by mistake, contact Avast Support. We recommend the following:. Your browser fingerprint is comprised of data related to your device configuration, browser, and history of your online behavior, which is continuously stored while you interact with web pages. Anti-Fingerprinting helps disguise your digital fingerprint to prevent websites from identifying and tracking you without your consent.
This feature is disabled by default. Hack Check is a feature within Avast Secure Browser that allows you to check if your email address has been involved in a data breach. This service uses Pwned Passwords technology in combination with Avast's internal database of stolen email addresses to check for possible leaks. Type your email address into the text box, then click Check to ensure none of your login details have been compromised. The Video Downloader feature allows you to easily download video and audio content from your favorite sites.
To use this feature, click the Video Downloader icon in the top-right corner of Avast Secure Browser, then select Download next to the video you want to download. Video Downloader allows you to easily download video and audio content from your favorite sites. All the videos you download are encrypted and stored in the Media Vault.
To use this feature, tap the Download icon that appears in the search bar when a video is detected. You can then rename the video file, define a folder location where you want to download the video, and tap Save.
When you download media files, Avast Secure Browser encrypts them and stores them in your Media Vault. Your encrypted files are organized by type. Tap a file type to access the contained media files, then tap your chosen file again to open it.
You can only decrypt and access downloaded media using our built-in media player. To access Media Vault, tap … Menu three dots at the bottom of the main browser screen, then tap Media Vault.
Tap a file type to access the contained media files, then open your chosen file using Avast Secure Browser's built-in media player. If you visit a website that you don't want to save data for, even if this data is encrypted, you can remove all the saved data associated with that domain.
To remove the data associated with a website, go to the website, tap … Menu three dots at the bottom of the screen, then tap Nuke this site. To remove the data associated with a website, go to the website, tap … Menu three dots at the bottom of the screen, then tap Remove site data. Configure the options below according to your needs:. The Performance settings section in Avast Secure Browser allows you to boost the performance of your Mac by suspending inactive tabs in Avast Secure Browser.
When visiting different websites with Avast Secure Browser , you can check the security of a website's connection:. Avast Sync allows you to share your bookmarks and browser history across devices and platforms using end-to-end encryption, which keeps your data secure and private.
For detailed instructions on how to start syncing Avast Secure Browser across your devices, refer to the following article:. Avast uses end-to-end encryption , which encrypts your data locally on the device and remotely in the Avast data center. Encryption works by changing your data to random characters, ensuring that absolutely nobody including Avast can read your data except you.
You can only read encrypted data if you have access to the specified encryption key. You can choose the encryption key that protects your Avast Secure Browser data via your sync settings:.
The Current user icon to the right of your address bar may show the status Paused or Error. Adblock prevents advertisements from loading on the web pages you visit, which improves the speed and safety of your browsing sessions. Every time you visit a website, Avast Adblock technology compares the script that the website runs against filter lists to determine what content the website can load.
To determine the strength of Adblock, click the Adblock icon to the right of the address bar, then click Settings the gear icon. The filter lists that Adblock uses differ according to your chosen Adblock mode. The table below shows which filter lists are used by each available mode:.
You can alternatively pause Adblock for the current browsing session by following the steps below:. Adblock blocks ads according to your preferences during the current browsing session. When you close and reopen Avast Secure Browser, Adblock is no longer paused and blocks ads according to your chosen Adblock mode. If you upgrade to the PRO version, it will replace the free version on your device. If you cancel your subscription, you will no longer have access to PRO features, but you can continue to use the free version of Avast Secure Browser.
Secure Browser VPN is an advanced security feature that fully encrypts your online activity, loads webpages faster, and gives you access to over 30 locations worldwide.
Optimal location is used to disguise your location. Typically, optimal location is the VPN location for your device that provides the fastest browsing experience. Optimal location is not necessarily the closest location, but may depend on your internet provider.
The following options are available:. This feature duplicates the connection to all the websites you visit during a browsing session, which provides fake information about your identity and location so that it is impossible to identify, track, or monitor you.
A VPN error may occur because of loss of internet connection, routing problems caused by internet providers , server problems, or other connection issues. To troubleshoot some common problems:. The following permissions are necessary for Avast Secure Browser to run properly on your Android device:. We recommend granting the following additional permissions to take advantage of all features in Avast Secure Browser:.
We recommend granting the following permissions to take advantage of all features in Avast Secure Browser:. An Avast Secure Browser Mode groups your tabs and browsing activity into a sandbox, applying privacy settings specified to best suit each Mode type. You can open and create as many Modes as you want at any time, which allows you to quickly organize and access your favorite sites or connections.
By default, all tabs open in Secure Mode. The application's icon appears on the Bank Mode taskbar. Click the relevant icon to launch your application. Your changes are saved automatically. If a banner appears at the top of the screen, click Make Default.
If a banner does not appear, Avast Secure Browser might already be your default browser. Avast Secure Browser allows you to import browsing history, bookmarks, saved passwords, cookies, and more from your other browsers. For detailed instructions, refer to the following article:. To change the DNS:. Avast Secure Browser automatically encrypts all the files you download, but you can also encrypt files from local storage by moving them to your Media Vault. You can also decrypt any files in your Media Vault that you want to share.
The website is now in desktop view. To revert back to mobile view, follow steps above, then tap Mobile version. Nor have I asked for AVG to be my default browser. AVG has overreached. English X. Have a question? How do I change them back to PDF? May I know if you have made any changes using AVG application?
I must have clicked OKAY, or whatever the similar option was, to make the notification go away. Then I noticed that all of my PDF files had been changed. That is when I contacted you.
I made the suggested change, and doing it to one file changed all my files back to PDF. Thank you. Why would I want to do this? You can use any pdf reader to open you file. I did not ask for this and I hate sneaky changes to the files in my data base. I did the 'change extension" as suggested and everything is back to normal.
But again: I hate these changes; AVG should decently specify the suggested change and openly ask for permission to perform that change.
Sorry to say so, but this might change my otherwise positive attitude towards AVG. They will check and work on it. Thank you for letting us know about it. Sharon S I just had the same thing happen this morning after the February 1 update. I do not want them saved as html, I want them as pdf. How do I change them back? You should be able to confirm that this is the case by looking at the default app settings in Windows.
Therefore changing the default browser does not help. Of course I did not like the unapproved changes. They will examine the issue and provide us the necessary solution. We will let you know once we get a reply from them. We appreciate your patience.
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